Customer Care - FAQ's
ClassicTruck.com is dedicated to providing the best possible service to our customers. This section describes how to use our web store and how to deal with most shopping related issues. Here are some of our most frequently asked questions:
HOW TO SHOP FAQ'S
- How Do I Search for an Item?
- How Can I Find Out More About an Item?
- If An Item Is Out Of Stock, When Will It Be Back In Stock?
- How Do I Use The Shopping Cart?
- How Do I Place An Order?
- When Do I Make Payment?
- How Do I Know My Purchase Is Confirmed?
- I Still Do Not Feel Comfortable Transmitting My Credit Card Information on the Internet. Can I Buy From ClassicTruck.com Some Other Way?
- How Do I Make Changes to or Cancel My Order?
- Can I Make A Purchase for Someone Else?
- How Do I Check Pricing and Availability?
SHIPPING & HANDLING FAQ'S
- If I Place My Order Today, When Will I Receive It?
- How can I Track my Order?
- How Do I Receive My Order?
- Where Will ClassicTruck.com Ship My Order?
- How Are Shipping and Handling Charges Determined?
- Where's The Rest of My Order?
- What if I Need to Return an Item?
- What do I do if my Item was Damaged during Shipping?
PAYMENT FAQ'S
- When Do I Make Payment?
- What Forms of Payment Does ClassicTruck.com Accept?
- Do I have a Security Guarantee?
ORDER STATUS FAQ'S
RETURNS FAQ'S
- I Need to Return an Item.
- There are Items Missing.
- My Parts Arrived Damaged.
- There is a problem with my order.
ERROR MESSAGES FAQ'S